About Us

Who We Are

The OCT Group is a division of the Dunning Group dedicated to helping its clients improve profitability and growth by converting more of their prospects to buyers and more of their buyers into loyal customers who make repeat purchases and willingly give incremental referral business.

What We Do

The OCT Group offers a variety of services tailored to increase the effectiveness of our clients’ total marketing effort by focusing on building long-term relationships between our clients and their customers. These services include Direct Marketing, Appreciation Gifts, timely Thank You's, Satisfaction Surveys, Referral Generation, and Customer Contact Management Systems.

How You Benefit

The OCT Group helps clients focus on growing both Customer Share and Market Share. Growing Customer Share means getting existing customers to buy more products more often and from the same supplier. Increased Customer Share means revenue growth, increased profitability, and more effective use of advertising and other marketing expenses. The OCT Group helps clients grow Market Share through increased referrals provided by satisfied and loyal customers.